Nowadays, the art of retaining and building relationships with customers is key to any successful business. With the recent downturn in the economy, businesses need to do everything they can with the relationship of their customers and at SmarterWays we believe we have found just the software to help us do this… Legrand.
Building and managing relationships is a company-wide business strategy that is not simply used for sales activities but also for marketing, customer service and technical support. Customer relationship management is a widely used strategy for managing a company’s interactions with customers, clients and sales prospects.
The overall goals are to find, attract, and win new clients, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.
After trialling a number of different CRM software programmes, the SmarterWays team have finally found something which benefits all of the staff and is incredibly simple to use. Legrand offers a rich feature-set, the kind you’d expect from the upper end of the CRM marketplace, but at a price that growing and mid-sized businesses can afford. Legrand CRM can not only help you take control of your information but, more importantly, it can help you deliver better customer service, improve your marketing, generate higher quality leads, improve efficiency, reduce costs and increase sales.
It’s straightforward to integrate into your business and only takes a fraction of the setup and training that other CRM systems demand and at SmarterWays we like to help users by demonstrating the software through a live webinar and our team are highly trained in the programme meaning if ever you were to have problems, we will be able to help and resolve them for you.
Import wizards will help bring your data into Legrand CRM and your sales people can create new accounts on-the-fly without needing access to the accounting system.
Once Legrand is yours, there are no extra add-ons that will end up costing you a fortune. It is also highly configurable meaning it can easily be personalised to mirror business processes.
With Legrand you’ll never miss the opportunity to follow up leads and turn them into customers through a variety of different channels that you use including web and cold calling amongst others.
Legrand CRM allows you to shift your focus to improving your business, rather than wasting time and money trying to navigate complex systems.
Please call SmarterWays to book a live webinar with us and learn more about Legrand and what it can do for your business from our team of experts.